If you are a resident of California or of the EEA, UK, or Switzerland, please see the additional notices applicable to your individual relationship with GovForce.
GENERAL PRIVACY TERMS
CCPA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS
GENERAL PRIVACY TERMS
SITE VISITORS: Users of the site are “Site Visitors.” Site Visitors may either be individuals who only browse the site or use Services available on the site or they may be End Users who also visit the Site. GovForce is the data controller of the information collected through the site about Site Visitors.
Information We Collect
We collect information from and about you in the following ways:
Site Visitors: Information Provided by Site Visitors and from Third Party Sources
We collect the personal information you provide when you register to use our Services (including training, webinars or events), upload or post to the Services, and when you communicate with us such as by emailing, calling, chatting with us to ask for more information or report a problem. This information includes:
There are times when we may ask to collect personal information from you. You will have the option not to provide the information. If you choose not to provide the information we request, you can still visit most of the site, but you may be unable to access certain options, offers, and services.
We also collect information about Site Visitors from other sources, including third parties from whom we have purchased personal data, to enrich the information provided by you. This helps us to update and expand our records to identify potential new customers and create targeted marketing materials that may interest you. Third party providers may send business contact information; mailing address, job title, email address, phone number, industry, behavior data, IP address, social media profiles, and custom profiles.
INFORMATION COLLECTED FROM AND ABOUT END-USERS
We collect information from End-Users and about End-Users from the Customer and, depending on the Customer’s settings and how the Services are used, other End-Users of the Customer. We collect such information for purposes of providing the GovForce Services as set forth in the agreement between GovForce and its Customer. We do not require End-Users to provide us with information, but a Customer may and certain information, such as account log-in data, may be required to enable access to the Services.
The information we collect includes:
Information Automatically Collected.
For Site Visitors and End-Users, we collect certain information automatically when you visit the Site or use the Services. This information includes:
For Site Visitors, we use analytics services, including Google Analytics, which collect IP addresses and usage activity for internal usage and trends analysis purposes, subject to terms that only allow the third party to process such personal information in accordance with applicable data privacy laws.For End Users, we use analytics services which collect IP addresses and usage activity for internal usage and trends analysis purposes, subject to terms that only allow the third party to process such personal information in accordance with applicable data privacy laws.We use "cookies" on site and Services. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Certain cookies used on the site and in the Services may be linked to your username, IP address, and/or log files in the Services.
First-party cookies: First-party cookies are those cookies set by a website that is being visited by the user at the time (e.g. cookies placed by this website).Third-party cookies: Third-party cookies are those cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, that cookie would be a third-party cookie.
Session cookies: These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when the user closes the browser window. Session cookies are created temporarily. Once a user closes a browser, all session cookies are deleted.Our Site and Services use the following types of cookies for the purposes set forth below:
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.
Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.
If you do not accept our cookies, you may experience some inconvenience in your use of GovForce Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit the GovForce Sites. If you do not accept our cookies in the Services as an End User, then you will not be able to use the features and functionality of the Services.
INFORMATION USE AND SHARING
Use of Personal Information
GovForce may access and use Site Visitors’ information for the following purposes:
Legal Bases to use Site Visitors’ information
If you are located in the EU, please note that the legal bases under the GDPR for using the information we collect through your use of the Websites as a Site Visitor are as follows:
GovForce may access and use information about End-Users and Customer Data pursuant to the applicable Customer Agreement and our Customer instructions for the following purposes:
GovForce retains Customer Data according to the timeframes set forth in the Customer Agreement.
Sharing Your Personal Information
GovForce may also share information about you in aggregated or anonymized form that does not directly identify you. We may create anonymized data from the personal information we receive about you and other individuals whose personal information we collect. Anonymous information might include analytics information and information collected by us using cookies. We make personal information into anonymous information by excluding information (such as your name) that makes the data personally identifiable to you. We may use this anonymous information for any lawful business purpose.Third Party Sites and Integrations.
You may share personal information with GovForce through the Services. If you provide feedback to us, we may use and disclose such feedback in our Services without any further obligation to you.YOUR RIGHTS AND CHOICES REGARDING INFORMATIONIf you are an End-User, please contact your administrator(s) to exercise any data subject rights you have under applicable local laws, including your ability to access, delete, rectify, transfer, or object under the GDPR or your rights under California law.
RETENTION OF DATA
We will retain your personal information for as long as it is required for the purposes for which you provided it to GovForce unless a longer retention period is required or permitted by law or for End-User data where the Customer Agreement requires or permits specific retention or deletion periods.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline through industry standard encryption and secure environments.Unfortunately, no system can be guaranteed to be 100% secure. Consequently, while we use commercially reasonable efforts to protect your personal information, we cannot completely guarantee the security of our servers, the means by which information is transmitted between your computer and our servers, or any information provided to us or to any third party. Any information that you provide to us is done so with an understanding of such risks.
INTERNATIONAL DATA TRANSFER
Your personal information may be transferred to, stored at and processed by us outside the country in which you reside, including without limitation to the United States where data protection and privacy regulations may not offer the same level of protection as in other countries. By using our Services as a Site Visitor, you agree to this transfer, storing, or processing of personal information outside the United States if required to provide access to the Services. You acknowledge and agree that such transfer is necessary to perform the terms of the contract between you and GovForce.For Customers and End-Users, we implement adequate transfer mechanisms for the transfer of data to the United States.
GovForce reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the site and update the notice’s effective date. Your continued use of the Services following the posting of changes or, if applicable, following any legally required notice, constitutes your acceptance of such changes.
Local legal requirements (such as those in the EU) may permit you to request that we:
Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase or delete your personal information.If you wish to exercise any of these rights, please contact us using the details below. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to enforce. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we will need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in compliance with applicable privacy laws. Please note certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests (such as to complete your transaction) or to comply with a legal obligation or for certain recordkeeping purposes.
You may instruct us not to use your contact information to contact you by email, postal mail, or phone regarding products, services, promotions and events that might appeal to your interests by contacting us at the details below. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails. We may still use and share certain information as permitted by this Policy or as required by applicable law. You may not opt out of certain transactional, operational or service-related emails.
Our Services are not directed to children under the age of 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the details below. We will delete such information from our files as soon as reasonably practicable.
HOW TO CONTACT US
GovForce welcomes your comments regarding this privacy statement. If you believe that GovForce has not adhered to this privacy statement, or to gain access to and control over information, please contact us by e-mail at firstname.lastname@example.org, and we will use commercially reasonable efforts to promptly determine and remedy the problem. Under certain conditions, you may be eligible to invoke binding arbitration.
GovForce’s corporate headquarters are located at:
8221 Toll House Rd.
Annandale, VA 22003
Tel: (202) 695-3170
CCPA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS
PRIVACY NOTICE FOR CALIFORNIA RESIDENTS
INFORMATION WE COLLECT
Personal information does not include:
USE OF PERSONAL INFORMATION; BUSINESS PURPOSE
SHARING PERSONAL INFORMATION; CATEGORIES OF THIRD PARTIES.
DISCLOSURES OF PERSONAL INFORMATION FOR A BUSINESS PURPOSE
In the preceding twelve (12) months, Company may have disclosed the following categories of personal information for a business purpose:
GovForce may disclose your personal information for a business purpose to the following categories of third parties:
YOUR RIGHTS AND CHOICES
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.Access to Specific Information and Data Portability Rights.
You have the right to request that GovForce disclose certain information to you about our collection and use of your personal information over the past 12 months.Deletion Request Rights.
You have the right to request that GovForce delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is permitted under one or more of the statutory exceptions under the CCPA.
Exercising Your Rights.
If you are an End-User, please contact your administrator(s) to exercise any rights and choices you might have.
If you are a Site Visitor, to exercise the access and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you, your authorized agent or an entity registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response electronically.Personal Information Sales Opt-Out and Opt-In Rights.
You may opt-out of the sale of your personal information, as defined under the CCPA, by completing the “Do Not Sell My Personal Information” form, available [here] .
We will not discriminate against you for exercising any of your CCPA rights.
Other California Privacy Rights
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. GovForce does not disclose personal information to third parties for their direct marketing purposes. For more information, please send an email to email@example.com.
CHANGES TO OUR PRIVACY NOTICE.
GovForce reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of the Services following the posting of changes, or if applicable, following legally required notice, constitutes your acceptance of such changes.
INTERNATIONAL TERMS FOR RESIDENTS IN THE EUROPEAN ECONOMIC AREA (“EEA”), UNITED KINGDOM (“UK”) OR SWITZERLAND
By accessing the Site and/or using the Services, you acknowledge that personal information will be processed in countries outside of the EEA.